Refund Policy

1. Refunds are allowed only under special circumstances.
2. If a booking is canceled by the temple administration, the devotee will be offered either a rescheduling option or a refund.
3. Bank charges incurred during online transactions are non-refundable under any circumstances.
4. Temple services are provided on a best-effort basis and are not guaranteed. If any service is unavailable, only the service fee will be refunded. No additional compensation will be provided.
5. If a double payment occurs due to technical reasons during a single transaction, a refund for the excess amount can be requested by submitting transaction details or receipt information.
6. Refunds will be processed only in cases where the exact same booking is made twice by mistake.
7. Donations and pooja bookings must be made only through authorized payment modes: Debit Card, Credit Card, UPI, or Net Banking.
8. Direct bank deposits will be considered as donations only and will not be refunded.
9. Once a booking is made, it cannot be canceled by the devotee under any circumstances, and no refund will be issued.